Les meilleurs restaurants en Metz

21/12/2025: Good service. However, the toilets need improvement: the toilet door is broken, and you have to walk alongside a urinal (very little space against the wall) to access the men's toilet.

27/11/2025: I almost never leave long reviews, but my experience at Bar Saint-Jacques deserves to be shared because it's riddled with so many problems that I struggle to understand how an establishment can operate this way. We've all had a bad night out at a bar: slow service, inattention, a small mistake… these things happen. But what's striking here is that it wasn't an accident. It's a general atmosphere, a way of doing things, a kind of ingrained habit. From the very first minutes, I felt like I was bothering them simply by asking for something. Not a glance, not a "I'll be right back," not a smile. You end up waiting, standing for ages, while some people behind the bar chat amongst themselves, attend to other matters, or walk right past customers as if you don't exist. The service is sorely lacking in respect and, above all, professionalism. But what's most shocking isn't even that. It's complete disorganization. Nothing seems clear, nothing seems organized. Orders are forgotten, mixed up, half-finished, or completely lost. The customers look at each other with the same astonished expression, as if everyone is silently wondering, "Is this normal?" And unfortunately, the more time passes, the more you realize that yes, it is. And then there's something even more disturbing. Observing what's happening behind the bar, you see a tall, bald man with broad shoulders making gestures and behaving in ways that a customer should never see in a reputable establishment. Strange manipulations, picking up and putting down objects that seem inconsistent, practices that clearly raise questions. I accuse this establishment of engaging in deceptive financial practices (no pun intended). I'm reporting what I saw, and I wasn't the only one who noticed. And these behaviors ALWAYS come from the same person: tall, imposing, instantly recognizable, whose general demeanor puts neither the customers nor the atmosphere at ease. You find yourself observing things you shouldn't see and wondering how management can let this happen. The overall atmosphere is heavy, tense, almost oppressive. You don't feel welcome or comfortable. And when you add to that questionable hygiene details—glasses not always spotless, a sticky bar, visibly neglected areas—you finally understand that the problem isn't a one-off, but stems from a complete lack of overall management. What makes all this even more unfortunate is that this bar could be excellent. It has a good location, a nice terrace, and potential. But the lack of discipline, the attitude of some staff members, the astonishing behavior observed behind the bar, and the total absence of consistency in the service ruin everything. You leave with a feeling of unease and, above all, a question: how is it possible that no one in charge sees what's happening right in front of them? I don't expect perfect service, just a minimum of professionalism, respect for customers, and serious management. I sincerely hope that management will take the time to get this establishment back on track, because right now, it's one of the most disappointing bars I've been to in Metz. And it's really time someone opened their eyes.