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6,4
5399 Avis |
Ikea
Strasbourg
28/09/2024: Order placed a week ago for more than €3000 from a sales consultant with delivery, seller who checked my address in store and did not inform me of any error that day...
Confirmation email indicating that my order has been processed.
On the day of delivery I am called to "check my address" and I am informed that the carrier does not deliver to my address following a postal code error on my Ikea family card....I do not see the report, given that the order form clearly specifies my delivery commune (7km from Ikea, a well-served and well-known Strasbourg commune).
I was asked to cancel my delivery and return to the store to start all over again.
Obviously no one had taken the time to check my address before delivery.
It's a shame because it was a big order for my family....
To flee....
26/09/2024: Good morning,
As a loyal customer of the IKEA brand, whose products I have enjoyed for years, I recently contacted the after-sales service of the IKEA store in Strasbourg regarding an oil maker whose cap did not open. When I explained my problem to Ms. Khadja, the customer service advisor, her first reaction was to tell me: "You need to clean this oil maker before bringing it back, I can't do it that way." I then told him that I had not been able to clean it inside because the cap did not open, but that the outside of the product was clean. Following my response, she informed me that she could not find this purchase in my IKEA Family account and therefore could not do anything. She then sent us away without any attempt to resolve the problem, with a rude attitude which I believe does not reflect IKEA's customer policy.
My questions are:
1. Is it IKEA's customer policy to deal disrespectfully with a customer who returns a kitchen product (with a clean exterior, and which only contains olive oil) inside) saying, "What is that, you brought it back without washing it?", which shows a clear lack of training and courtesy?
2. How come this advisor was not able to find my invoice, even though I was able to access my purchase history on my customer account and provide her with a screenshot?
As a customer who has shopped in various countries, I am familiar with IKEA's customer service policy, and I know that is not how you treat your customers. I think this employee should be called to order and undergo new training in communication and customer service.
Sincerely,
Hakan Dinga
6,4
5945 Avis |
Le Gruber
Strasbourg
01/10/2024: We suddenly decided to have dinner there and it was much, much better than in another famous restaurant recommended in travel books where we had booked the day before.
The food was delicious, the service was quick and friendly. Only to recommend.
29/09/2024: Atypical places, we are very well received, very well served and what a good food!
6,4
796 Avis |
Live sushi
Strasbourg
22/07/2024: Expensive, food wasn't that tasty, the rice wasn't fully cooked and the salmon was freshly thawed. I wouldn't recommend
05/07/2024: Expensive and not at all friendly not bad if you die of end, Tik tok attitude, made in china
6,4
1771 Avis |
Ramen Shop
Strasbourg
20/08/2024: Being a regular, it is with regret that I share this opinion. The food is far from bad even if the bao bread is not always defrosted well. What is regrettable, however, is the quality of service. The latter is long and discontinuous. Having ordered at 11:45 a.m., the bao was served ten minutes later and the portion of sweet potato fries (its accompaniment) almost thirty minutes after the bao. My partner had to ask for his portion of fries which he received after an hour, as did our two drinks. All in a practically empty restaurant. I don't blame the visibly overwhelmed and that said very friendly staff, but simply express my disappointment.
18/08/2024: Very Good Ramen in a friendly restaurant, the atmosphere was great and the food was very good! The only weak point was the waiting time which was quite long but overall I am very satisfied, thank you!
6,3
65 Avis |
Snack Bar le Jupiter
Strasbourg
06/09/2024: Great time spent with colleagues, the service was fast and qualitative, nothing to say if you want to have a good time go there and close your eyes
06/09/2024: Very good place to drink with friends! the owner is friendly!!!
6,3
255 Avis |
Resto'U de l'AFGES la Gallia
Strasbourg
11/09/2024: Good food unfortunately there is never much space and the employee (a lady of a certain age with short hair and glasses) spends her time shouting and mistreating the students
10/09/2024: My daughter went to eat yesterday and today, terrible welcome, the person who was serving was very even though there was no reason. The students are reprimanded because they do not finish their plates. Damage !
6,3
7039 Avis |
Meiselocker
Strasbourg
16/09/2024: Very nice restaurant with very attractive prices. Very varied menu, excellent dishes and impeccable service and very professional waiters
I recommend
15/09/2024: Typical restaurant for tourists. The kitchen is very ordinary, worthy of a large-scale cafeteria. The prices are not very high, of course, but we do not have the freedom to choose. If you want a starter, given its price you are obliged to have a main course. This is non-negotiable!!
There are other much more interesting restaurants to have a pleasant time. There was nothing pleasant about it from start to finish.
6,3
542 Avis |
Wawa Music & Food
Strasbourg
13/07/2024: The atmosphere and service is good plus enough outside seats 🍾
16/06/2024: Top place with a varied menu but above all a great atmosphere, especially thanks to the playlists! I don't know who's in charge but she sure deserves a raise.
6,3
95 Avis |
Factory & Co Strasbourg Rivetoile
Strasbourg
06/05/2024: Well located. Habit of dimming the lighting a bit strange.
05/05/2024: gladly again! Parking becomes cheaper from a purchase of €20
6,3
127 Avis |
Stein
Strasbourg
08/08/2024: Welcoming staff and quality pastries even if increasingly expensive. The sandwiches, as well as the salads, are a little less so and, for once, much too expensive for what they are.
11/05/2024: The chestnut torches are delicious.
Thank you for the taste, quality and diversity of the products offered.
(Little secret: you can find the sweet treats at Franchi Contades while having gourmet coffee)
6,3
402 Avis |
Flunch
Strasbourg
07/08/2024: Incompetent people, 3 pizzas without mushrooms ordered 3 received with. Mediocre quality. Pizza just good to throw in the trash, I should have gone to a competitor...
04/07/2024: Overcooked pizza, tasteless and not very friendly staff...
6,3
31 Avis |
Alma, France
Strasbourg
13/08/2024: Hello,
Could you please share some kind of contact of the mademoiselle how worked in the bakery on the 31st of July? I need to ask her about something important 🙏
13/08/2024: Good experience and quality products. Very generous toogoodtogo basket!
6,3
482 Avis |
Pizza ariane kebap
Strasbourg
01/09/2024: Accustomed to great quality for years, I notice a significant drop in quality... The meat has very little taste (fortunately there are a lot of spices), the fries have become very soft and the kebab is very fatty...
For the moment I advise against it, it's a shame and I hope that I will find the quality of before...
28/08/2024: Order placed on Uber Eats, super good as usual, however the sandwich would have been cool without the hair.
6,3
855 Avis |
La Rotonde
Strasbourg
09/09/2024: For a dish of the day these are correct
08/09/2024: Mediocre food and overwhelmed service.