Les meilleurs restaurants en Strasbourg

01/07/2026: Upon arrival, I was greeted by overflowing trash cans (both inside and out), a dirty floor, and half the self-service kiosks out of order. My order was simple: a meal deal, a burger, and some nuggets. A server brought me my tray. I noticed the ice was missing and asked for some. My drink was brought back. I tried a nugget; the topping was so dry it crumbled. I tried a sauce to try and fix it, but they hadn't given me any, so I got up to look for them. I tried a fry: they were cold/lukewarm and clearly had been left in the colander/drip tray for quite some time. I struggled to finish my meal. The entire McDonald's model needs a complete overhaul. The new organization means less time for the dining area, and this is noticeable in almost every McDonald's. Furthermore, do the managers still have enough time for quality control, or are they adequately trained to manage the restaurants? Having worked in fast food for your competitors, nothing I saw yesterday would have been acceptable… And back then, 20 euros was enough to get a decent meal with respectable service. In any case, McDonald's France has serious problems. Just go to Kehl, or Switzerland, to see for yourself: it's a completely different story… The ever-increasing prices for lower or equivalent quality are becoming harder to swallow. Sacrificing the customer for the benefit of the shareholder is rarely a good thing.

30/06/2026: Absolutely atrocious experience!! This is the third time I've come to this restaurant while my daughter is hospitalized at Hautepierre, and it's the second time my order hasn't been complete. Today I ordered a Happy Meal with a toy. When I returned to the hospital room after a 40-minute walk (round trip), the toy was missing. Huge disappointment for my daughter 😔 I called the restaurant to express my dissatisfaction, and the staff member I explained the situation to told me to come back immediately, even though I repeatedly told him that I only come when my child is hospitalized and therefore hoped not to have to return. The last compensation offered: come back for a free dessert. This kind of attitude, devoid of any empathy, is disgusting. One last thing: how is it that every time takeout orders are incomplete, one or more items are missing, but NEVER an extra item?? Could this have been unintentionally deliberate…?