Les meilleurs restaurantsde cuisine autres cuisines en Rouen

12/05/2026: My colleague and I waited over 35 minutes for our meal (after several complaints because they'd forgotten our order), and we finally received a lukewarm meal (my burger was even cold). I complained at the end of my meal and was given a "wonderful" booklet of vouchers for future McDonald's visits, of course! I don't blame the server, who seemed completely lost (he was going back and forth with customers, bringing trays down from the top floor, etc.), but the problem seems to stem from unacceptable management, especially considering the prices we pay.

06/05/2026: We ordered and waited 20 minutes, and it arrived cold. I don't think that's normal. It was 1:20 PM, and they didn't even offer any compensation. It's a disgrace.

30/05/2026: Nice brasserie, very good value for money. Had lunch on the terrace on a Saturday. Warm welcome and service, attractive and delicious menu. Plus, the setting around the Old Market is lively and atmospheric.

16/05/2026: We had a wonderful family time at this place where we received a very warm welcome and had a delicious lunch! Thank you!

26/06/2026: Good dinner at a reasonable price for the quality! We'll be back 🙂

23/06/2026: We had lunch as a family before going to the cinema. We asked if it would be possible to eat in 1 hour and 30 minutes. No problem. The restaurant wasn't full, the service was quite fast, and the food was decent. We had four set menus with desserts, including three children's menus with a chocolate sundae. 25 minutes before the show, we asked if it would be possible to order the desserts and two coffees at the same time. Again, no problem. The desserts were a little slow, but we waited, and when the waitress arrived with the crepe, we reminded her that we wanted the coffees at the same time as the children's ice cream, as our movie was approaching. She said no problem and spoke to the person making the drinks and ice cream a few meters away. This remark didn't sit well with the waiter behind the bar, who was struggling to prepare the ice cream and made some unpleasant comments, annoyed at having to order the coffees at the same time. He might be angry, disorganized, or simply overwhelmed by the service, but we're right next to him, and he makes several inappropriate remarks and comments, speaking loudly enough for us to hear. The waitress notices and tries to defuse the situation by saying that he's making the coffees and is a bit overwhelmed because he's also making ice cream, which is why he's getting worked up behind the bar. When it comes time to pay, he takes our money. He asks us if everything went well. We pointed out to him that when he's unhappy with something, it's rather inappropriate to make remarks out loud, knowing that we could hear him, that we hadn't asked for anything extraordinary, and that we had remained polite and courteous throughout. He initially feigned surprise and denied the situation, saying he didn't see the problem since we received our coffees at the same time as our ice cream. He didn't apologize, and his manager, who wasn't present when he made his remarks, came to his defense, justifying it by saying that things like that happen in the service industry. It's normal; we must have misunderstood. No one was shocked that he allowed himself this type of reaction and commentary repeatedly, even though we could hear him. We work in the service and retail industry; I would never have spoken like that in front of customers. The waiter's attitude—denying everything and then being condescending, saying he didn't see the problem because we got what we wanted, without acknowledging that he got angry and spoke rudely to us, complaining about our completely simple request—was simply absurd! So, the value for money is decent, and the food is good too, but this kind of behavior is absolutely unacceptable when it comes to service!

20/05/2026: We had a great time at the Avenjoueurs HQ! We enjoyed the food and played a variety of fun games. I highly recommend it!

16/05/2026: Thank you so much for this unforgettable evening. I support you and I especially appreciate your consideration for disabilities and dietary needs. I look forward to seeing you again in two weeks. Your work is essential <3