Les meilleurs restaurants en Rouen

10/05/2026: Best coffee shop in town. Great welcome and advice.

03/05/2026: I'm a regular customer of Couleur Café and a self-confessed coffee addict. I buy my coffee there, but I also come every week to have coffee with friends. We always joke about it, saying, "Well, they're not exactly known for their excellent service, but at least the coffee is good." However, this will be the last time, and I'm very disappointed to have to write a negative review. This morning, as is often the case, I sat on the terrace with a friend. After 15 minutes, we figured they were probably overwhelmed, so I went inside to order (which was no problem for me). I was greeted in a way that was more than irritating. The man, who seemed to be bothering me simply by being there, said, "Well, there's going to be a wait, you know. I have the shop and orders to take care of," as if he'd prefer I wasn't there. I politely replied, "Yes, yes, no problem." As I rested outside, I thought to myself that I was still unhappy to be spoken to so rudely when I hadn't done anything wrong, just ordered a coffee in a café—nothing too crazy. So my friend and I decided to go somewhere else. Out of courtesy, I wanted to let the man know so he wouldn't make coffees unnecessarily, so I went back upstairs. He had his back to me, making coffees. I said, "Excuse me, sir," and without turning around or even acknowledging who I was, he replied in the curtest and most contemptuous tone, "Well, I don't have time right now!" Shocked, I left. I won't lie, a rather inelegant "What an asshole!" escaped my lips as I left the café, and the little old lady who was queuing behind me called out, "I agree, I'm leaving too." I don't see why you feel entitled to be so rude to customers, especially when they are so polite and patient. A simple "I'll be with you in two minutes" would have sufficed. It was clearly the last time I set foot in there, and I'm very sorry because I've been buying my coffee and tea here for years, but you can't take advantage; people aren't animals. And no, it wasn't an exceptional situation. Best of luck, and please take better care of your customers.

22/04/2026: Bad experience. Of the four meals ordered, two were brought to the table with the wrong burgers (not the ones ordered) and a missing sauce. So I had to go back to the checkout area to ask for the correct burgers. Meanwhile, the other two meals had time to get cold. When the burgers I ordered finally arrived, I asked if any compensation could be offered, like a gift for the children. Initially, no such compensation had been offered. The staff member went back to speak with their manager... and finally returned to say: No, no compensation for the inconvenience! What a disappointment 🫤 (I kept one star because the person who served us kept smiling and had the courage to come back despite their manager's refusal to offer any compensation.) "Come as you are," but not with too much good humor because they make it disappear 😔

20/04/2026: Cold fries, squashed hamburger, dirty parking lot. Unfriendly staff.

11/04/2026: A little gem! Homemade, fresh, and expertly prepared food, with a special mention for the incredibly friendly welcome. We visited twice during a weekend trip to Rouen, once for lunch and once for dinner, and were delighted each time. Don't hesitate.

09/04/2026: Not super cheap, but excellent quality food.

08/12/2025: We had dinner there as a group of three on Sunday evening. We were pleasantly surprised by this pizzeria; the pizza was good, the ingredients were high quality, the waiter was very pleasant, the price was reasonable, the tiramisu was excellent, and the Bardolino red wine was also very good – a great place to eat!

07/12/2025: We booked because the Capri was part of the Gourmet Passport. Right from the booking stage, they told us they no longer accept the passport on Saturdays...! They finally accepted it. Once there, they specified that we needed a minimum spend of €30 per person, excluding drinks, to get the discount. But nothing adds up to €30 if you order a main course and dessert... there's no set menu... and on top of that, the service was incredibly cold! They use the passport to attract customers, but it's ultimately useless! And then there's the detail of the waiter in the restroom who didn't wash his hands after leaving... even though I was standing right in front of the sink... oh my god! 😱😱

05/05/2026: I wholeheartedly recommend this place! The atmosphere at La Madeleine is both warm and welcoming. A huge thank you to the owner, Arthur, for his kindness and helpfulness, as well as to his entire team. As for the food, the dishes are always excellent. Go without hesitation!

09/02/2026: Frankly, their professionalism is nonexistent. Giving permission over the phone to hold a package, then surreptitiously sending it back without warning, is either utter incompetence or a complete joke. I should mention that I was on vacation abroad. As soon as I received the package, I called the pickup point to inform them of the situation. I asked if they could hold the package for three more days, or if it was possible to send someone to pick it up for me. The answer was a resounding yes: “Yes, no problem.” Despite this, the package was returned. No information, no responsibility taken, just apologies after the fact. And to top it all off, the man had the nerve to speak to me in an inappropriate and insolent manner. After initially acknowledging that the error was theirs, the tone suddenly changed: I'm now being criticized for not sending someone to pick up the package, in a contemptuous and completely unacceptable manner. Shifting responsibility for one's own mistake by speaking rudely to the customer. A minimum of professionalism and respect should not be optional.

08/03/2026: It's disgusting, seriously!!! I don't even understand how the sanitation department didn't come by!!! And all this just 50 meters from the central police station 🤣🤣🤣🤣

28/12/2025: The menu listed the tikka masala at €10, but the sign on the restaurant window said 15% off for takeaway, and I paid €12 for my dish! Luckily it was good, but I wouldn't recommend them.

04/01/2026: We reserved a Too Good To Go basket for Sunday, January 4th, between 3 pm and 4 pm. We arrived at 3:20 pm and discovered that the restaurant had permanently closed. The announcement for the basket was posted online yesterday morning. How is it possible to scam us like this when the restaurant has been closed for several days?! This is a huge scam! We are extremely angry and want a refund!

30/12/2025: Beautiful restaurant. The food was delicious and the service was friendly. We, along with our children, enjoyed the food and the atmosphere.

02/12/2025: I didn't like my customer experience. I wanted to order via my phone, but I couldn't select two pickup points. I contacted customer service, who weren't very helpful, so I continued with my order on my computer anyway. I ordered €60 worth of coffee, only to be told it was back in stock, even though it wasn't listed as such on the website. The refund took seven days to process, which is ridiculous. I can't comment on the quality of the coffee; I imagine it's very good, but I haven't had the chance to try it. I'm quite disappointed.

16/11/2025: What a shame. I was given a coffee roasting course with them for Christmas. The course was cancelled (no problem, they had a major issue to deal with). But I followed up in person, by email, by phone… at least four or five times. Each time they noted my contact information and promised to call me back. It's been over a year. No refund or new date.

06/05/2026: Excellent pizza, nothing to complain about, a big thank you to Jessy for her speed.

24/04/2026: Absolutely delicious pizza! Thanks to Jessy for the warm welcome and the excellent preparation. Can't wait to come back! ^^

26/01/2025: Beyond the traditional crepes and pancakes, there are original compositions that allow you to change the habits of a creperie! Very pleasant service!

22/01/2025: Expensive prices for a pancake €15 on average Better to take a formula But very friendly waitresses

16/05/2026: Thank you to the team on duty Thursday the 14th around 9 pm! We arrived 30 minutes before closing time, and despite the end of service, the team was very welcoming, kind, and patient with us. It's a pleasure to experience such pleasant service, even after a long day.

07/04/2026: The staff were incredibly pleasant, very kind and helpful.

13/05/2026: My husband and I had lunch here today and we won't be back. We ordered grilled andouillette sausage with mustard sauce. The andouillette was so overcooked it was black with a crust on top; it was inedible, and the owner told us it was normal, lol. He always served it like that. You should think about cleaning your grill. It's not the first time I've had grilled andouillette, and it's never been that black. Furthermore, the mustard sauce had no flavor. You should add mustard and seasoning to the sauce. It was better before, when the other owner was there. He's terrible and not at all customer-oriented. I don't recommend it; avoid it.

20/04/2026: Fake chocolate, haughty waiter serving fake "Nutella"

17/05/2026: Ordered two set menus at €26.90 (main course and dessert). Sirloin steak and fries – frozen fries, which was a shame. Chuck roast with paprika sauce and mashed potatoes – very good, but I would have liked a bit more meat. French toast-style brioche and a scoop of vanilla ice cream – very good. Excellent staff. View of the Church of Joan of Arc.

03/05/2026: The atmosphere is very nice and cozy. However, the service is not at all friendly to tourists. The waiters are extremely impatient and give the impression that they don't care about providing good service or helping the customer. If the person doesn't speak French, the lack of willingness to help becomes even more evident. I regretted choosing to eat at a place with such poor service.

30/03/2026: A kebab just the way we like them: simple, hearty, and inexpensive! However, the atmosphere is unforgettable; a cosmopolitan and welcoming clientele, and what can I say about Tahar except that he is a marvel of humanity and selfless kindness!

01/12/2025: Just thank you, thank you for this Royal kebab, steak perfectly paired with harissa and seven white beers. Everything was perfect, from the service to the end of my meal. I loved it! My friends and I were treated to homemade fries. Excellent! We ate very well and thank you for your exemplary and original service. The chef was very friendly. Thank you! I hope your business never closes!!!