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La Faluche
Douai
14/05/2024: Very good cuisine
Fast and attentive.
02/04/2024: (Visit March 2024)
After a thorough analysis of the criticisms leveled at your establishment, La Faluche in Douai, it is undeniable that there are legitimate concerns that require immediate attention. Your customer feedback reveals significant gaps in different aspects of your restaurant's experience, highlighting serious issues that could compromise customer satisfaction and your establishment's reputation.
First of all, the reviews regarding the decor, ambiance and seating comfort are alarming. Customers expressed disappointment with outdated decor, unwelcoming surroundings, and uncomfortable seating, which negatively impacted their overall experience. These remarks highlight an urgent need for modernization and revitalization to create an attractive and pleasant environment for your customers.
Regarding the quality of the dishes, the comments leave no doubt as to the disappointment felt by some customers. Reviews of poor quality food, excessive prices and sloppy presentation demonstrate a major failure in the preparation and delivery of meals. Food quality is the fundamental element of any dining experience, and compromising it seriously compromises customer satisfaction and your establishment's reputation.
Additionally, customer service concerns should not be underestimated. Comments reporting a casual attitude, a lack of attention and inadequate handling of customer complaints reveal a significant dysfunction in service delivery. Impeccable customer service is essential to ensuring a positive and memorable experience for your customers, and its absence can lead to a loss of customer trust and loyalty.
Finally, how you respond to reviews is just as crucial as the reviews themselves. Responses that downplay, ignore, or denigrate customers' legitimate concerns only make the situation worse and tarnish your establishment's reputation. A professional, empathetic and constructive approach in your responses is essential to restore the trust of unhappy customers and demonstrate your commitment to continuous improvement.
In conclusion, the criticisms leveled at La Faluche reveal serious problems that require immediate action. By taking corrective action to address identified deficiencies, you can revitalize your establishment's image and restore the confidence of unhappy customers. The future of La Faluche depends on your ability to listen to your customers' feedback and act decisively to improve the experience your restaurant offers.
Sincerely
(Visit September 2021)
It is more of a brasserie than a restaurant, the menu prices are above the quality of the products and services offered and the cleanliness of the cutlery leaves much to be desired
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Entre Terre Et Mer
Renescure
02/08/2024: Happy to have this small brasserie near my home, fast service and family cuisine. The price is very fair
05/07/2024: Be careful, everything is frozen! Do you want to eat quickly like at home but in a restaurant? This is the ideal address! Frozen starter, meat cooked on an uncleaned plancha so charred taste guaranteed, and to finish, the Liège waffle dessert in a bag that you buy for your children on a plate with 3 licks of caramel. And here you are with a terrible menu. Butyes! It's cheap!! The least credible “homemade” around.
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Le Milord
Dunkerque
01/09/2024: super bruyant on ne s'attendait pas à avoir une chanteuse qui braillait dans son micro et chantait faux plats médiocre surtout les carbonaras ça baigne dans la sauce pas de parmesan pas de pain à table ni carafe j'ai connu mieux dans cette brasserie mais là ça dépasse tout. Salade milord pas mal sauf quand la salade croque sous la dent je ne retournerai pas manger à cet endroit sauf pour aller manger une crêpe ou autre dans l'après-midi. Très déçue ce samedi 31 août
09/08/2024: Serveur peu agreable , service très lent
Plat à moitié froid
Je déconseille plein d’autre restaurant autour doit être bien mieux
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Pizza Bella
Tourcoing
31/08/2024: Best pizza I've ever eaten. The pizza oven is fired with wood, which gives off a very good aroma. I recommend everyone to order their pizza here.
18/08/2024: Well since the takeover it's not like before, I've been there several times at different times to give the buyers a chance. The menu is the same but the quality varies from one day to another, especially the cooking. One day the pizza will be undercooked and another it will be so cooked that it's a rusk. Pino would never have dared to serve that !
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Marmara
Nieppe
09/03/2024: Always on top !! I highly recommend
01/03/2024: Clean, spacious, pleasant, bright place.
We eat well, the owner is friendly, the waiter listens. Fresh products and served in quantity.
When we go out, we are no longer hungry. Good value for money. I eat there every time as soon as I'm in Nieppe.
I highly recommend this place 😊
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La Taverne du Jean bart
Gravelines
12/07/2024: Es weiß die linke Hand n icht was die rechte tut.
Ich hatte Montags (08.07) von Deutschland aus dort angerufen um nach den Küchenzeiten zu fragen und als wir am 11.07 ankamen war die Küche um 16:00 Uhr geschlossen.
La main gauche ne sait pas ce que fait la droite.
J'ai appelé le lundi (08.07) depuis l'Allemagne pour demander les horaires de la cuisine et quand nous sommes arrivés le 11.07, la cuisine était fermée à 16h00.
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L'Aquarelle
Fontaine-Notre-Dame, 20-30€
27/08/2024: Yes, there are better hotels in nicer places.
But it is easy and quick to get to when traveling through. The rooms were clean and had good beds with comfortable linens.
12/05/2024: top
Go there without hesitation
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85 friterie
Armentieres
20/09/2024: The only chip shop in Armentieres cooking with beef fat! Excellent fries, large quantity compared to others, friendliness of the staff, in short nothing to complain about
23/07/2024: Good welcoming service very good
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La Guinguette
Neuvilly
29/08/2024: Great place for a family meal - and on this occasion we were quite a family! They placed us (all 12) on a large round table in the centre of the light and airy dining room then proceeded to spoil us with great, smiling service and hearty local food. Nothing too refined or delicate but who needs refined and delicate when you have impatient kids in tow? The restaurant manager did a great job front of house, and made us feel welcomed and valued. Would recommend most highly.
22/05/2024: Very unpleasant boss full of his little person to avoid very simple cooking. No light in the toilets a lot of unpleasant thoughts.
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La Taverne
Solesmes
26/09/2024: Always a pleasure to come eat or have a drink at the Tavern! Warm welcome, tempting menu made up of fresh, local produce. Very good meat and wide choice of beers including Saint Feuillien on tap. Favorite for the Triple Kanunnik!
12/09/2024: The skewer was excellent and the sauce was top notch!! I will return there as soon as I am in the area.
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La P'tite place
Lille
11/08/2024: A very pleasant place for an evening with friends or family.
Little light, clean tables and smiles await you.
The servers are smiling and welcoming. I particularly thank the barwoman who introduced us to many flavors.
I highly recommend!
08/04/2024: The terrace is really nice in the heart of Wazemmes. It is really isolated in a very small neighborhood. It is shared by 2 bars. There are pétanque courts.
Go for it
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Restaurant Ankara
Lille
01/08/2024: We came here at 18.30, but it was closed!
23/06/2024: Very nice place, very nice owner and the food is very good, I highly recommend