Les meilleurs restaurants en Pyrenees-Atlantiques

21/11/2024: Cold and hot mixed, missing half the order. It's going to take a little more seriousness

21/11/2024: Good atmosphere. No mark for the command type 0000 Enjoy your food

30/01/2026: I was disappointed by my experience at this restaurant. The waiter was not at all friendly and didn't smile, which really spoiled the atmosphere of the meal. It's a shame, because it gives a bad impression right from the start. I hope the establishment can improve this important aspect of its service.

27/01/2026: The least pleasant waiters in Biarritz. What a shame... Last time. After several attempts, every day, I've had enough. Goodbye.

23/12/2023: Malgré le coup de feu de ce soir là les employées ont gardé le sourire et le rythme bravo à vous Mesdames......

16/12/2023: Le vendredi 15 décembre 2033. Sur le site Internet il est marqué que le restaurant ferme à minuit. Vous entrez dans le restaurant à 22h55. Vous faites la queue aux bornes. Et là une personne que je suppose être un manager d'après sa tenue vous dit: il est 23h nos bornes sont fermées. Veuillez faire la queue au drive. Non seulement ils vont encore s'excuser car à part cela il n'y a aucune amélioration dans ce restaurant. Après s'être fait jeter vous passez au drive et là avec quatre véhicules devant vous. Vous faites la queue de 23h08 à 23h38.... Si vous ne voulez pas que les clients entre alors fermez la porte et ne les laissez pas faire la queue. Et concernant les délais d'attente je confirme ce que beaucoup d'autres clients ont déjà dit!! En comparaison avec d'autres McDonald's c'est inadmissible.

31/08/2024: Nous avons déjeuné dans ce restaurant un midi. Nous avons été placé à l’arrière dans la cour. Je ne le conseille pas, nous avons subi une attaque en règle par des moustiques affamés ! Les assiettes servies sont très conséquentes. La cuisine est simple et familiale. Le serveur est très agréable.

30/08/2024: Restau très agréable à Saint Jean, avec très belle terrasse ombragée. Les assiettes complètes sont un peu chères mais c'est un lieu très touristique donc, pas sureprenant. Serveur et serveuse au top, mais patron au bar.... très désagréable. Restaurant qui indique accepter les chèques vacances mais qui fait des réflexion aux clients pour "payer cash" et qui finalement décide de ne pas accepter les chèques vacances en illimité... c'était très limite. Dommage.

26/12/2025: The fries weren't even lukewarm, and the cheddar on them was cold! The burger was barely lukewarm too, and when we asked why the cheddar was cold, they haughtily told us it was normal, that's how it's supposed to be served! Honestly, it was terrible! I'll never set foot in that place again. I'd rather go to Burger King, even if it's further away!

22/12/2025: First review in 2022: Every time I go there (it's the closest one to my house) it's a disaster! At least two items are missing from every order. They get lost when they serve. They represent fast food poorly. Update in Dec 2025: My daughter got a dog toy in her Happy Meal!!! Unbelievable!

29/10/2025: When you get back from the coast, whatever the time or day, the Souraïde vending machine is a godsend. Eight pizzas to choose from, ready in 4 minutes 30 seconds. My partner and I opted for the "Pappy-Jo" and we weren't disappointed. The thin crust wasn't burnt and was even crispy, though not too much for our taste. Just a few toppings were "burnt" from contact with the aluminum tray. When I say "a few," I mean two or three bits of bacon, so it's not the end of the world. We'll gladly try the others when we're back.

12/07/2025: We had two pizzas this evening, the dough was crispy and the pizzas were well-filled, delicious!

21/09/2024: J'avais envie de frites le 21 au soir.. surprise par le prix demandé :4€c'est excessif de plus elles étaient froides non croustillantes et le cornet fort peu rempli c'est inadmissible !!!

01/09/2024: A McDonald's like any other, with its faults... But this one has a particularity, from time to time they revisit the sandwiches, missing the salad, missing the sauce for example... And at the drive-thru, the classic: something might be missing...

01/09/2024: Quick visit to the rooftop after several years without a visit to the hotel. Smell of sewage, disgusting toilets in the bar... the view doesn't make up for everything. I will go my way from now on

31/08/2024: The place is rather ugly, the floor, the tables, everything is ugly, poorly maintained, impersonal, not at all welcoming. We don't want to linger there and even less want to come back.

13/07/2024: You will have to make a minimum of effort

02/07/2024: Very friendly staff. The little children were very happy

12/01/2026: Hello, we are young students who regularly frequent this cafeteria and are very satisfied. We would like to give a special shout-out to Esteban, who is a very good salesperson. Today my bill came to €1180, and he kindly and courteously sold me the entire menu. We will continue to come for him and his friendly manner.

01/12/2025: Great time, the food was pretty good and the waitress was super friendly, a petite brunette, Céline I think. It's nice to see people who are dedicated to their work and kind, which is quite rare these days. I recommend it.

01/02/2026: Unacceptable! The owner refused to accept my credit card payment for bottles of water. I offered to add €0.50 or €1 for his bank fees. He claimed it was just another shopkeeper trying to do undeclared work during the season. It's truly pathetic and a low-quality service.

17/01/2026: I'd been waiting at the drive-thru for a while. They asked me to wait before taking my order, no problem, I did. Then another car arrived and I was served immediately. When I told the woman in charge that it wasn't normal and that I was going to another McDonald's, she just replied, "Oh, I used to come here often, but I won't anymore. I'd rather drive an extra 10 minutes and be served than come back here."

09/01/2026: Dear Mr./Ms. Franchisee, are you aware of what's happening at your establishment? Who is responding to the numerous negative reviews? A communications manager, the director (who isn't the owner)? It's shameful to have so many negative reviews and still not lift a finger to improve the dramatic situation of your business! And stop responding with your stock phrases and treating your customers like idiots. Get moving! You're not a professional, you're an amateur. Here's my experience: I hadn't been there for years because the price was far above the quality offered. I came because a friend had arranged to meet me there for a meal, but I wasn't at all enthusiastic, knowing what I would expect. In short, I've noticed that prices have indeed continued to rise (the franchisees' excuse: raw materials have increased significantly. True to some extent, but yes, it's true, they shouldn't make any effort by cutting into their margins; McDonald's franchisees and others are in it to line their pockets. This isn't a company that thinks about its customers, but rather its enormous profits, hahaha :) ) Secondly, McDonald's claims to be a FAST-FOOD restaurant.... hahahaha :), but no, they should change the name to SLOW-FOOD! The days of being served in 3 minutes are over; now it must be 15-20 minutes on average. Add to that staff who are often not very friendly, order mistakes, and a lukewarm meal for 30% more money. Having worked at McDonald's a few years ago, I observed the staff working that day, and frankly, I was shocked by the lethargy, the lack of professionalism and energy. The worst part was that the manager was just like his colleagues, even though he's the one who should be setting the pace for his team. In short, times have changed. McDonald's isn't what it used to be. It's a shame we're no longer in the good old 90s, without the self-service kiosks, with one of the crew members lined up in a row taking your order, and who were incredibly fast and efficient! I wonder what McDonald's France is doing. Do they read the comments? Are they taking any action? Anyway, I'm really glad Burger King is back in France, shaking things up a bit, and stealing a lot of customers from McDonald's, which doesn't seem to be reacting, a bit like Free, which shook things up and woke up the three big telecom companies who were getting fat as pigs and resting on their laurels with their exorbitantly priced internet and mobile plans! In short, it's been years since I last visited your place, and I think the next time, if there is one, will be a very long time from now, or never. Conclusion: MR./MS. FRANCHISEE: WAKE UP!!!!!!!!!