Les meilleurs restaurants en Nord

14/05/2024: Very good cuisine Fast and attentive.

02/04/2024: (Visit March 2024) After a thorough analysis of the criticisms leveled at your establishment, La Faluche in Douai, it is undeniable that there are legitimate concerns that require immediate attention. Your customer feedback reveals significant gaps in different aspects of your restaurant's experience, highlighting serious issues that could compromise customer satisfaction and your establishment's reputation. First of all, the reviews regarding the decor, ambiance and seating comfort are alarming. Customers expressed disappointment with outdated decor, unwelcoming surroundings, and uncomfortable seating, which negatively impacted their overall experience. These remarks highlight an urgent need for modernization and revitalization to create an attractive and pleasant environment for your customers. Regarding the quality of the dishes, the comments leave no doubt as to the disappointment felt by some customers. Reviews of poor quality food, excessive prices and sloppy presentation demonstrate a major failure in the preparation and delivery of meals. Food quality is the fundamental element of any dining experience, and compromising it seriously compromises customer satisfaction and your establishment's reputation. Additionally, customer service concerns should not be underestimated. Comments reporting a casual attitude, a lack of attention and inadequate handling of customer complaints reveal a significant dysfunction in service delivery. Impeccable customer service is essential to ensuring a positive and memorable experience for your customers, and its absence can lead to a loss of customer trust and loyalty. Finally, how you respond to reviews is just as crucial as the reviews themselves. Responses that downplay, ignore, or denigrate customers' legitimate concerns only make the situation worse and tarnish your establishment's reputation. A professional, empathetic and constructive approach in your responses is essential to restore the trust of unhappy customers and demonstrate your commitment to continuous improvement. In conclusion, the criticisms leveled at La Faluche reveal serious problems that require immediate action. By taking corrective action to address identified deficiencies, you can revitalize your establishment's image and restore the confidence of unhappy customers. The future of La Faluche depends on your ability to listen to your customers' feedback and act decisively to improve the experience your restaurant offers. Sincerely (Visit September 2021) It is more of a brasserie than a restaurant, the menu prices are above the quality of the products and services offered and the cleanliness of the cutlery leaves much to be desired

02/08/2024: Happy to have this small brasserie near my home, fast service and family cuisine. The price is very fair

05/07/2024: Be careful, everything is frozen! Do you want to eat quickly like at home but in a restaurant? This is the ideal address! Frozen starter, meat cooked on an uncleaned plancha so charred taste guaranteed, and to finish, the Liège waffle dessert in a bag that you buy for your children on a plate with 3 licks of caramel. And here you are with a terrible menu. Butyes! It's cheap!! The least credible “homemade” around.

29/08/2024: This will be delivered by the boss in person. They are good

10/08/2024: Used to it and this evening completely disappointed with the quality. I wouldn't go back there again... At the price of pizza to end up with 2 or 3 foods fighting a duel on the pizza... It's no longer the Pizza Twin from before, I advise against it from now on.

18/09/2024: Order not received and not refunded. Rude, abusive and familiar staff. To avoid.

13/09/2024: First visit to you and we will come back. Tacos were very good and well served and my menu 🍔🍟 the same, very good value for money too. Good luck, see you soon

01/09/2024: super bruyant on ne s'attendait pas à avoir une chanteuse qui braillait dans son micro et chantait faux plats médiocre surtout les carbonaras ça baigne dans la sauce pas de parmesan pas de pain à table ni carafe j'ai connu mieux dans cette brasserie mais là ça dépasse tout. Salade milord pas mal sauf quand la salade croque sous la dent je ne retournerai pas manger à cet endroit sauf pour aller manger une crêpe ou autre dans l'après-midi. Très déçue ce samedi 31 août

09/08/2024: Serveur peu agreable , service très lent Plat à moitié froid Je déconseille plein d’autre restaurant autour doit être bien mieux

20/08/2024: A little disappointed. The quality of the californias and sashimi was not up to par. Damage.

10/07/2024: Used to going there for several years, the dishes are of very good quality.

24/09/2024: Drop off packages without worries On the other hand, call before just to be sure that it is open because the times are random.

09/03/2024: Always on top !! I highly recommend

01/03/2024: Clean, spacious, pleasant, bright place. We eat well, the owner is friendly, the waiter listens. Fresh products and served in quantity. When we go out, we are no longer hungry. Good value for money. I eat there every time as soon as I'm in Nieppe. I highly recommend this place 😊

31/08/2024: Best pizza I've ever eaten. The pizza oven is fired with wood, which gives off a very good aroma. I recommend everyone to order their pizza here.

18/08/2024: Well since the takeover it's not like before, I've been there several times at different times to give the buyers a chance. The menu is the same but the quality varies from one day to another, especially the cooking. One day the pizza will be undercooked and another it will be so cooked that it's a rusk. Pino would never have dared to serve that !

12/07/2024: Es weiß die linke Hand n icht was die rechte tut. Ich hatte Montags (08.07) von Deutschland aus dort angerufen um nach den Küchenzeiten zu fragen und als wir am 11.07 ankamen war die Küche um 16:00 Uhr geschlossen. La main gauche ne sait pas ce que fait la droite. J'ai appelé le lundi (08.07) depuis l'Allemagne pour demander les horaires de la cuisine et quand nous sommes arrivés le 11.07, la cuisine était fermée à 16h00.

10/09/2024: A nice disappointment. Decent service but sorely lacking in sympathy, affordable prices for dishes, quite the opposite for drinks and desserts. Good fries, and that's it, the meat in the stew was dry and cold, as was the sauce. My neighbor's tab was much more appetizing.

01/09/2024: Thank you to the HQ team in particular to Pierre and Dolorès for the organization and the service as well as to the cooks who provided. It was very good, everyone was delighted. If you have an event to organize you can go with your eyes closed. Good luck to everyone.