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16/01/2026: Closed for over a year due to a fire

22/06/2024: Really very limited. We serve an order on site to customers, the customers come back to see the waitress to tell her that it is not their order, she realizes that indeed it is not their order but mine, she has it crazy in a bag and gives it to me. I tell her that it's still limited, that she gave it to other customers who I don't know what they did with it, and she tells me sorry.. Next time give the leftovers directly !

07/06/2024: Visited a few days ago and not disappointed, quick and efficient service, staff are very helpful. I would come back with pleasure.

04/02/2026: This is a hotel I'd wanted to try for a long time, after staying at Villa Maia and Boscolo. Access by car isn't necessarily the most convenient: you park on the quayside and then have to cross cobblestone streets that make pushing the stroller with our daughter a bit bumpy. When we booked the day before, we had some issues with the online payment system, which was glitching, but we were assured by phone that the room was indeed reserved. Upon arrival, the reservation wasn't showing up, but the staff was very responsive and quickly found us a room perfectly suited for a stay with a baby. A travel cot was brought to us shortly after we settled in. We enjoyed the spa in the late evening: the pool was very pleasant and peaceful, and we also enjoyed a very relaxing visit to the sauna. Since two drinks were offered at the bar, we took advantage of them. Even though the planter's punch wasn't on the menu, Tanya didn't hesitate to make us several, which really contributed to the quality of the evening. We ordered snacks to go with our drinks: a charcuterie board, salmon, and a croque-monsieur, all quite good, with a special mention for the cream sauce that accompanied the salmon. The room was comfortable, and we had a very restful night. In the morning, we had breakfast in the courtyard in the center of the hotel: it felt like being outside while still being inside, in a truly lovely setting. The continental buffet was quite comprehensive (breads, pastries, cold cuts, cheeses, cereals, fruit juices), and the eggs Benedict were rather good. Before leaving, we made a quick stop at the gift shop in search of a Guignol puppet… we ended up leaving with the hotel's lion, which we named Léon 😊 A very pleasant experience, despite a few minor hiccups quickly resolved by attentive and efficient staff.

27/01/2026: The hotel is a beautifully renovated place, incredible bar, restaurant area, great historic common spaces! Abundant breakfast, nicely decorated rooms. You might get issues reaching the hotel because it is situated in a pedestrian area - so don’t forget to call before you arrive to get a password for entering.

27/08/2024: J’aurais tout vu … nous avons commandé des wraps ranch et des new york et a l’intérieur il y avait des bouts de poulet CBO de la campagne Spicy. (Ma fille ne mange que les wraps ranch) Je comprends que le soir, on a la flemme, on est fatigué (dans ce cas, on bosse pas de nuits) mais sérieusement, respectez les recettes !!! (Ancienne responsable d’une autre franchise) Je pense que certaines personnes ne se prennent pas la tête à regarder à l’intérieur des sandwichs mais malheureusement pour vous, nous nous regardons car les produits spé ne sont JAMAIS respectés. Il manque toujours quelque chose dans nos commandes, mais j’avoue que la… c’était gros comme une maison !! Je plains le directeur et le franchisé qui ne savent pas comment ça tourne le soir … désolée pour la manager de ce soir

10/08/2024: Arrivé un samedi soir à 22h35 toutes les bornes éteintes alors que le service à emporter à intérieur est servi jusqu'à 23h Je m adresse à la dame pourquoi les bornes sont déjà fermé Elle me répond allé au drive Bravo le service

02/12/2024: Equipe du drive incompétente, du manager aux employés. Erreurs constantes sur les commandes, ces clowns ont réussis a oublier 2 happy meal, erreurs sur les boissons. Et bien sûr c'est le client qui ment!!

16/11/2024: Aujourd'hui plus de boissons gazeuses... Souvent mal géré, un des pires mc Donald's que j'ai pu faire ................

30/07/2024: Good food with a friendly welcome, in a very pleasant setting. Great discovery!...

30/07/2024: Menu that meets our expectations. Fine and varied dishes, excellent value for money, discreet service.

19/12/2024: 35min to wait, not even taking orders or drinks, to be avoided.....

15/12/2024: Good morning Very good value for money.

01/05/2026: Almost 7 years ago we visited Parc Hôtel Obernai for the first time and loved it straight away. The food, the spa that had just opened back then, and the atmosphere made it a place we kept coming back to whenever we were in Alsace, even if just for dinner. We stayed at the hotel again recently, and a lot has changed. I didn’t expect it to top our earlier visits, but it did. The new building is gorgeous. I love the design - the lighting makes you look great even with messed up hair and a red face from the spa. The restaurant was already strong, but is now even better. Local ingredients with Asian influences, dishes that feel balanced, and portions that are the right size. What really made the evening was the service. The team at the cocktail bar was sharp and friendly, and our waiter Enzo made the night. Easygoing, good sense of humor, and great advice on wine. After asking he (and the chef) were very enthusiastic about doing the shared dining concept. Food, drinks and service 10/10. It’s a bit more expensive than what it was 7 years ago but worth every penny in my opinion.

10/11/2024: Muita variedade, vários estilos de comida, pratos cozinhados, entradas, alimentos crus para cozinhar na chapa, sushi, marisco. Boa qualidade e limpeza. Staff simpático e sempre preocupados com a limpeza, gostei muito.