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01/07/2025: Good experience, just be careful with the restrooms and the cleaner on Tuesday, July 1st (an elderly woman with dark hair who was on the first floor) at 12:10 p.m. because she kicked my leg even though I'm disabled, and it hurt, but she didn't apologize at all!!!! In short, the rest of the team is fantastic, with a good atmosphere and excellent service.

29/06/2025: Cold and limp fries when I ask to change them they do it without problem but to serve me the same thing again result arrived at home inedible fries disappointed

08/01/2026: Extremely slippery floor, unpleasant staff, the Mac Smart with a shameful €1 surcharge

07/01/2026: They closed before the scheduled time even though there were 5 of them and other people wanted to eat.

06/07/2025: I agree with all the previous comments, and I'm sorry to read that these were made months ago and that after our visit today, NOTHING has changed. At 5:30 p.m., just as the big shift was supposed to start, the floor was dirty, the toilets in a deplorable state, the toilet paper holder hanging off, preventing you from sitting down, no soap, paper on the floor, a dirty sink, nothing clean. As for the food, soggy fries, a cold, dry hamburger... Also, the incessant noise, beeping, machines... The general condition of the establishment surprised us given the number of workers in the kitchen!?! In short, it's definitely the worst McDonald's I've been to so far... Too bad for us! I hope you can raise the bar because I see that the majority of the comments are about the same issues.

06/07/2025: Contrôle sanitaire... On arrive à 3 mais un seul passe suffit... Critique le Mc Do alors que la personne y travaille... Je sais que ce travail n'est pas évident, mais pour autant le recrutement doit vraiment être plus pro. Attention, cela ne concerne pas tout le staff évidemment. L'autre personne nous donnant notre sac a été tout le contraire de la personne de l'accueil...

11/06/2025: Masha Allah it was incredible the perfect family

09/06/2025: I've been coming to this restaurant for several years now, and it's very good. The staff, the atmosphere, the cleanliness, the restrooms, nothing to complain about. Everything is perfect when I go there. The food is very good for not that much money, and that's what we want... To fill our stomachs for not much money 😌 It's the best kebab restaurant I've been to since. That's why I HIGHLY recommend it! And I mean it carefully. A big thank you for existing! 😁

13/12/2025: The cheese naan kebab is still as good as ever 👌😋

01/11/2025: Ordered 10 onion rings, only received 9, but paid for 10. The dish was cold, the portion of fries was too small and undercooked. Avoid this place; there are plenty of good kebabs in Tours, just not this one.

30/09/2025: Steve is very welcoming and the service is impeccable! We had a (short) very festive and enjoyable time with friends. THANK YOU! The sailor shirts from September 27th ;)

08/09/2025: I discovered L'Escale by chance about two months ago. I've been stopping by regularly ever since. The place is pleasant, welcoming, and warm, and the service team is friendly, relaxed, and efficient. Everything is in place for a pleasant stay. A special mention goes to Mia, a seasonal employee of Moldovan nationality, whose kindness, courtesy, and infectious good humor are matched only by the professionalism and competence she demonstrates. All this with a perfect command of the French language. Since the establishment is due to change hands soon, the new owners would be well advised to keep Mia on staff. In any case, I can only highly recommend L'Escale.

04/10/2025: The atmosphere was nice but the music was super loud, we had trouble hearing each other without raising our voices, but the server was very friendly, he turned the volume down at our request! The spiral fries are very good, I love the paprika.

10/08/2025: Very welcoming, the waitresses are great. Great atmosphere, nothing to complain about. Go there, you won't be disappointed. I highly recommend it!!

28/01/2026: Shameful. I arrived at 8:30 PM to order, but I couldn't be served at my table because it was apparently closed, even though closing time should be 10 PM. On top of that, the two employees were incredibly unpleasant. I'm disgusted; I used to love this franchise. Needs improvement.

28/01/2026: I find it strange that at 8:30 pm, five of us were turned away because the venue closes at 8:30 pm…

03/01/2026: Restaurant advertising pizzas, but no pizzas, just savory crepes... the mulled wine was really bad (with unpleasant residue in the mouth), the waitress repeatedly left voicemails even though there was no one to serve, I had to ask out loud for my daughter's dessert... We arrived before 7 pm to eat and left a little before 8 pm, the waitress practically threw us out, closing the shutters as soon as we left. The two stars are for the food; the crepes were okay. Apart from my daughter's very bland chocolate dessert, we won't be going back.

03/01/2026: The team gave us a very warm welcome, and the tartiflette and brandade de morue were excellent.

09/07/2025: Bed on the upper floor, difficult to access and view of the rooftops!

09/07/2025: The cleanliness of the bathroom joints needs improvement. The shower is weak. The price varies depending on the night, which is unjustifiable; there's too much difference.

24/08/2025: Nice setting, wide choice, very good homemade fries, the chichis have a taste that makes you come back for more and the value for money is very good, great combo 👏which may explain the waiting time that some people don't seem to understand

24/08/2025: The sandwiches with homemade fries and the chichis are very good. The kids loved it. I'm surprised by some of the very negative reviews. Given the crowd, we were served quickly and cheerfully. I recommend it.

01/07/2025: Generous and tasty dishes, attentive and friendly staff. Fair prices.

13/06/2025: After an interesting discussion that I thought was sincere, I realize that someone had packed me burnt fries while we were talking, which I discovered at home. Black, inedible. I usually never leave a negative comment. Feeling like I've been ripped off

24/12/2025: Thank you Alexia and Fatima for the service. The atmosphere was very pleasant and we thoroughly enjoyed our meal! I highly recommend it.

08/11/2025: Thank you to Nicolas, the service and welcome were top-notch, I highly recommend him.

28/11/2025: A frosty welcome, exorbitant prices (unless you're friends with the manager). Want a bottle? Go get it, it's at the back under the boxes... it says €22 on it, so why pay €33? The prices are outdated...

24/11/2025: Such a nice wine bar to have a drink.✨🤍