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30/09/2025: Great atmosphere, no frills. The food is very good, meat cooked over a brazier right in front of you.

19/07/2026: I ordered a Happy Meal to get my Monster High doll and complete my collection, and to my great surprise, what I found was a plastic dildo! A real disgrace! Despite that, I'm giving it one star because my Aunt Françoise needed it!

13/07/2026: I went there to pick up an order and was met with a blatant lack of respect and unwelcoming remarks on July 13th at the counter by a brunette woman. Change jobs, it's really better if you don't like your job! Good luck.

28/07/2026: The cinnamon rolls are still just as good after buying them here and at Nationale for a year 👌🏻🧡 (But look at the works of art from today, you've outdone yourselves again with the white chocolate aaahhhh what a treat, I hope the photo will show up!)

24/07/2026: Price increase, cookie shrunk to tiny size with less butter and overcooked...

29/07/2026: Waiting more than 3 minutes at the drive-through kiosk...

26/07/2026: Honestly, I'm giving three stars to the two people who worked that evening of June 26th. They managed the service single-handedly, and I'm watching them now; they're like machines, running around to satisfy us. Respect and strength to them!!

25/05/2026: Excellent value for money, generous and delicious portions, top-notch staff (a rarity these days), very good desserts, and the rum baba (the authentic recipe) was superb! Bravo!

25/05/2026: This review applies to the restaurant only. The service was unfriendly, and the quality was very questionable. Be prepared to wait, especially at the start of peak season, as we waited almost half an hour for a carafe of water (in 34-degree heat, that's really pushing it) and a burger that wasn't cooked properly. Our food was lukewarm, and judging by the burger bun and the frozen fries, which were as hard as a rock, you have to wonder if the plates hadn't cooled down somewhere before reaching our table... I want to emphasize the desperately long wait; our neighbors had to help themselves to salt from another table that hadn't been cleared yet. We even shared our sauces with them because they were forgotten. The only good point is that the portions weren't too large or too small, but overall it's really very average, and the numerous Routard awards it has received in the past don't guarantee the current quality.

19/07/2026: Very good, friendly staff. The bread, croissants, chocolates, etc., were all very good; they even had trompe-l'œil cakes, I'll try them next time.

12/07/2026: The products are good, although a bit pricey, but frankly, the service is appalling. Not a single smile; you get the feeling you're bothering them.

29/07/2026: The team is great. Responsive and friendly.

12/07/2026: The staff were incredibly polite! I'm so grateful they're working in this intense heat. Also, the air conditioning here is excellent! The basement is even cooler; it was almost too cold for short sleeves. Be aware that the Wi-Fi signal is practically nonexistent in the basement.

06/02/2026: A cold and icy welcome. When you say hello to the waiter, you simply expect a response—basic manners and politeness. I'm still waiting.

23/01/2026: The bar was supposed to close at 1 a.m., but it was impossible to order a drink at 9:45 p.m. because "service is over." As a result, I joined a table of friends... without anything to drink.

30/07/2026: An ideal place to settle in and work in good conditions. Thank you to Marion for her ever-smiling welcome, her kindness, and the perfectly hot chocolate. A real treat!

27/07/2026: Dry food you need to dip it in your drink to get it down.

31/07/2026: Beware of the drink called Elixir, which is just Monin syrup and tap water.

23/07/2026: Best Columbus in Marseille, and above all, a very pleasant team. A thousand thanks for your welcome! 👍 Highly recommended!

22/05/2026: We ordered two pizzas, which were quite good, but on one pizza we were looking for the advertised parmesan, and on the other there was no parsley and the garlic was frozen. A shame, otherwise it was fine.

25/04/2026: Pizza ordered, delivered 1 hour and 30 minutes later and cold. Response: They said they had 3 customers ahead of them. Next time, it's going back.

06/07/2026: I imagine you'll leave the same comment as everyone else, but I'll say it anyway: Cold and disgusting food, thanks McDonald's! And your manager should be run away or fired; someone else can take his place...

04/07/2026: Disastrous! I ordered an ice cream, the employee prepared it before preparing anything else, and I ended up with melted ice cream—fantastic! They really should review their production process! I'm so disappointed!

17/07/2026: I'm only talking about the "ice creams and sorbets." Having tried both, I can advise you to avoid this establishment. You'll only find so-called homemade products here that are loaded with sugar.

14/07/2026: We ordered sorbets and bottled water; the waitress was helpful and smiling! We found the ice cream very good and exactly as we requested!

01/07/2026: It's a disaster, getting worse and worse. The display cases are disgusting. I came to get some bread and there's a thick layer of dust above the window. The cleaning isn't done every time they close, and the waitresses aren't always clean either. Since the manager left, they've really gone downhill. I'm starting to doubt even the bread, judging by the state of the display case. And the cakes... it makes you wonder what's going on in the bakery.

27/06/2026: No organization whatsoever. I waited 35 minutes for one loaf of bread. The problem is that they need to differentiate between breakfast customers and bakery customers! The staff isn't to blame. Management, get organized!

18/02/2026: This place has become just another ordinary spot. We used to know it was much better, and during school holidays, they didn't even serve waffles at 4 pm, and that seemed perfectly normal... As a former bartender, I always managed to help customers out. What a shame.

11/01/2026: The setting is great! But only the setting. For the rest, the food selection is very limited, the service is cold, and they charge you directly. What a shame. Such a shame. Instead of making Les Deux Guides a hotspot for nightlife in Le Grand-Bornand... it's a very, very ordinary place!