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09/07/2025: Very disappointed, I had ordered online and waited in the reserved place, I was told that the order was ready, I had to wait 30 minutes and I had to go and pick it up and my order was cold

08/07/2025: Covered terrace, indoor table with peripheral outlet. Otherwise, it's in line with what you'd expect from a McDonald's.

13/09/2024: Worst experience at McDonald's tonight. After 30 minutes of waiting, our order arrived on a dirty, already used tray with French fries sauce. The fries are cold so we kindly ask for an exchange. Result: the burgers remain cold and are not replaced. I open my 280, but it's served with a CBO bun. When I ask for a change, I am first told that there is no more bread at 280, and finally told me that there is some left. In the end, we left with cold burgers that we had to reheat at home. No commercial gesture, no apology, and the state of the room was deplorable. We weren't the only ones: a person next to us received a burger without bun.

13/09/2024: All the time Minimum of a quarter of an hour of waiting, Minimum... Sometimes even more! Today, more than 20 minutes of waiting for two menus which finally arrived cold. This is overkill for a “fast” food that is fast in name only. From time to time I'm fine, but now it's every time I come 🤔 I'll end up looking elsewhere.

08/09/2024: I had forgotten. Itre mishap last year at this McDonald's. And in the end we were more than disappointed that evening, for a simple order! You have to do it to criticize a fast food restaurant, but there are no photos of this one, at least it's certain that we won't take photos of it given the quality of the burgers that they offer us (never seen that) and then the pompom, a forgotten ice cream for 4 euros, ales that I ask the employee if there is everything in my order. of course we are going to make the trip again to get it back! Just a small gesture from the manager that I appreciated, it would be a little extra ice cream or dessert to apologize! I've never seen the color.... If you have the misfortune to pass by here, don't go!!!

07/09/2024: Order taken at DRIVE, quite fast and pleasant and professional person. Only Hiccup, the cheeseburger vomited in its packaging, there was more on the outside than inside the bun. Definitely carried out with haste.

08/12/2024: Nous avons pris des milkshakes vanille les gobelets déjà petits étaient presque vide 2,50€ pour trois gorgées c’est abusé nous sommes passés au drive la prochaine fois on ouvrira les gobelets pour vérifier !!!

29/10/2024: Rien ne change !!! Restauration sur place Service troppp longgg Et évidemment ou je dirais même froid comme d'habitude

23/11/2024: Best kebab in all of Angoulême I highly recommend, large quantities for cheap there is something for everyone, run if you have the time!!!

18/11/2024: Poor welcome, no politeness and exorbitant price for the quality of the products

09/09/2024: Cold drive-thru meal, unpleasant staff… In short: Avoid!!!

03/09/2024: I ask for my happy meal without a toy and the person at the checkout tells me that it is obligatory and charges me for it. MC DO Surgères requires purchase.... other MC Do have the option. Surgères is over.

12/12/2024: Friendly but dirty place. Dishes are lying around, the tables are dirty while the employees are chatting and finally a hair on the tray. I do not recommend

24/11/2024: Impossible to eat on site at 10 p.m. on a Saturday evening

12/01/2025: Hamburger not even cooked Waiting too long

11/01/2025: Disappointed, just received an order for €58 for 4 menus and arrived at home missing the 3 fries and cheddar fries

02/09/2024: Very dirty place very very long service and stale fries

31/08/2024: Order waited for 40 minutes. She fell by the wayside, no apology from them A last minute gesture fortunately

30/09/2024: This is unacceptable, I went to this McDonald's 4 times and they got my order wrong 3 times. This is not normal, I do not recommend the drive. I ordered a double cheese bacon and they gave me a simple cheese burger for the price of a double cheese bacon! They are wrong almost every time and they are not wrong, it is an oversight, unacceptable I advise you against it

21/09/2024: Tonight's director to be fired! Totally sluggish and irrelevant team, 2 fries 2 sandwiches 1 hour wait without exaggeration and insolent employee!

27/09/2024: I've been coming for years but yesterday I was disappointed. The fries in all 4 packages were overcooked. Really not phew. And there was a 280 missing from my order bag...and I'm not talking about the difficulty of trying to make a claim...

10/09/2024: Tuesday September 10, 12:30 p.m., only one person to carry out the service. Even if it was impeccable, the wait is a bit long. Hoping to improve your service.

07/09/2024: Toujours parfait, sauf les toilettes qui ne sont pas entretenue , pas de papier, savon dilué et cuvette sale.... Déjà signalé il y a presque un an et sans changement. Dommage que la direction ne fasse oas son travail.

07/09/2024: This establishment has become lamentable. Please sell it to be taken back, unpleasant staff and horrible food and above all very very dirty.

16/09/2024: McDonald's which has lost its nice side

16/09/2024: To flee Endless queue. Haughty waitress. We encountered a small problem where the waitress spilled our drinks on us, we were barely audible for forgiveness.

12/09/2024: Good value for a quick bite. We didn't expect much and they over delivered: veggie pizza cooked properly, veggies fresh. The quiche was also a good value, large portions, good ingredients. I recommend they get a toaster oven instead of a microwave. In terms of getting fast food on the go that's not too expensive and doesn't disappoint, this is a fine option. We we're in and out quick, 12.5 euro per person for hot dish, coffee and dessert! Thank you!

11/09/2024: I recommend the Vietnamese banh mi sandwich. Warm it up. Bibim noodles are also delicious with sriracha sauce added. The store is not clean

08/09/2024: Worst Mac do in Reims or even in France Zero service Fries cooked several times Warmed sandwiches Order never respected, drinks without ice, hot and no longer sparkling. In short, carnage!

04/09/2024: Unable to make a complete order (how can you forget fries on a menu where there are only three things to put on). He does not answer the phone, it is always busy; unless the phone is picked up to no longer receive calls from people who have had incomplete orders.