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24/07/2026: Not very welcoming, dirty terrace and uncleaned tables, cold fries

23/07/2026: You pay €2.90 for a Sunday, the place is always half full when you get home, it's always a pleasure at €40 per liter of ice cream, it's luxury ice cream, luxury luxury, never enough profit margin, never enough to satisfy you... so many recurring remarks that we make every time... we no longer want to bother, we give a direct opinion.

08/12/2025: The best in the area! Review: Absolutely perfect! I had a wonderful time. The service is fast, the staff is incredibly friendly, and the quality of the food is exceptional. I recommend it 100% and can't wait to come back!

30/10/2025: Horrible! A 30-minute wait for a burger and fries. Hygiene is beyond questionable; no gloves, staff who couldn't care less about the customers... Avoid this place at all costs! They need a manager who will take charge!

17/06/2026: I was extremely shocked by the attitude of the employee taking orders at the drive-thru, a dark-skinned man with glasses, of North African type, who was very unpleasant, haughty, even gratuitously aggressive. He didn't let me finish my order. When I arrived at the place to pay, he was actually on the phone talking to a friend 😱 It's a disgrace. This person should be fired, and many people around me have reported the same type of behavior from this individual.

16/06/2026: Avoid at all costs, and I mean it. I'm giving it one star because it's the bare minimum, but not only is the food they serve appalling, but the staff is even worse. They make mistakes, serve inedible food, and are unprofessional beyond belief. AVOID AT ALL COSTS! The manager is anything but a manager. Your McDonald's is disgusting, and so is the staff. I've been there three times, and each time it was a stressful experience. The last time, we were treated with disrespect by the staff. AVOID AT ALL COSTS!

19/07/2026: Toy out of stock in Happy Meals, sold on July 13th, out of stock again on July 19th, still out of stock

19/07/2026: The atmosphere was extremely noisy. Three times I got up to ask if the volume could be lowered in the dining area by the window. There was no response. Then, instead of taking the garbage bag directly, instead of using the bins, he emptied them into each other all over the floor. Customers were eating nearby. There were no utensils for the salad and no book for my daughter. I was very disgusted by this behavior.

09/07/2026: It's absolutely disgusting. I had the salad last night with my family, and there's no hygiene whatsoever. It's truly awful that you're offering takeout.

08/07/2026: Hello Reporting to Deliveroo is a joke! You're the ones who prepare the meals, pack them, and hand them to the delivery driver, and I still have to report you to Deliveroo for your lack of professionalism?! I won't report anything because it's pointless!! This is the last time I order from you. If only it were the first time, but considering the number of orders I've placed on Deliveroo and Uber Eats from you, it's always the same thing. Mistakes happen, I understand, but with every order it's the same: the galettes are half empty, but I'm a liar, so I'll end the discussion. I call that theft, whether you like it or not!!!!

04/08/2026: By far the worst McDonald's I've ever been to. The floor was littered with trash, the bins were overflowing, the tables were filthy with dried-out sauce, and I'm sure I'm forgetting some things. The toilets reeked of stale urine—it was horrific—the cistern was dirty, and there were strange stains on the walls. As for the food, the ice cream had already melted. The manager was sipping her drink for 20 minutes, and the disastrous state of the establishment didn't seem to bother any of the employees. It's a disgrace; we'll never set foot in this place again. I would like a response to this review. I'm eager to see how you'll defend yourself against this horrible place.

02/08/2026: I am very disappointed with my visit to the McDonald's at Metz Wave. The service was far from satisfactory: there were numerous mistakes with our orders, which ruined our meal. The cleanliness of the restaurant also left much to be desired. The floor was dirty, there were ants around our table (I mentioned it to an employee, but she couldn't have cared less), and the trash cans were so overflowing that it was impossible to clear our trays. To top it all off, one of the employees was particularly unpleasant, showing absolutely no courtesy or sense of customer service. It's a real shame, as one expects a better experience at a restaurant of this chain. I hope that improvements will be made quickly, both in the quality of service and the cleanliness of the premises.

06/07/2026: We came for lunch, after booking online, and the meal was cold, probably cooked when we opened the door. So it's better to have a salad or ice cream.

06/07/2026: Once again, very disappointed. We placed a delivery order, and once it arrived in securely sealed bags, we realized that a burger, sauces, and napkins were missing. When we called the restaurant, they told us to file a complaint with Uber Eats, which is incomprehensible since the delivery was carried out professionally. The restaurant makes mistakes and blames the delivery service. Unfortunately, this isn't the first time they've forgotten items in orders.

31/05/2026: No one forgot a drink; the second one, which was supposed to be a Coke, turned out to be still water. We ordered two identical ice creams but ended up with a sundae instead of two McFlurries. Considering the price of the products, it's shameful, especially since there was no one else in the McDonald's.

25/05/2026: We arrived at 10:40 PM and were told we couldn't order a McDeal meal. We asked for an explanation and were told the manager didn't want us to go past a certain hour… we'd forgotten that profitability comes before customer satisfaction. Never again at this McDonald's.

26/04/2026: We came in today for drinks with friends. The waiter arrived and dropped the tray of drinks onto my friend's sweater, and a glass landed on the floor. The waiter then placed the dirty glass from the floor back on our table so we could drink from it. We told the waitress that the sweater was stained with Coke, but she responded arrogantly and didn't believe us. They then went to wash it in the dirty bar sink? Having worked in a bar myself, I find this quite inappropriate and unprofessional. To top it all off, after asking for another glass, which arrived still dirty, they said, "With apologies, €17.50, have a nice day." Even the young waitress seemed embarrassed by the rather unpleasant situation.

21/03/2026: The staff were not friendly at all. Absolutely not! A disaster. They were unpleasant to people on the terrace. In short, don't go there.

12/07/2026: Appalling hygiene: the tables, benches, floor, and cutlery are filthy! The toilets... the staff drag their feet. Avoid at all costs.

12/07/2026: The restaurant was very dirty; the tables and the floor were also filthy. But otherwise, it was very good.

28/07/2026: Once again, things are missing (the two desserts in the kids' meals). Weeks and months go by and there's no improvement. ...zero points. After the fries, a sandwich, a sharing box. Honestly, the worst McDonald's I know, by far. We'll complain again and/or go there in person and hope for compensation. Exhausting.

26/07/2026: Come as you are? Really? I stopped for lunch one day with my child, who has a disability and uses a wheelchair. Inside, the tables weren't large enough to slide the wheelchair underneath so he could eat comfortably. We decided to sit outside, where I could position his wheelchair at the end of the table without "getting in the way." But we were in full sun. I asked a pleasant, kind employee, who also has a disability, if it would be possible to have a parasol to protect my child from the sun. He said he would go and ask. To my great surprise, he came back and told me that his superiors had said it wasn't possible. He was very sorry and apologized several times, saying he understood because he also has a disability. I decided to go see his supervisor, and as if by magic, I was allowed to have a parasol... What infuriates me is that the employee wasn't listened to! A huge thank you to him for his kindness.

25/11/2025: I love Subway, but please update your hours. I arrived on a Saturday at 7 PM, and online it said Subway closes at 10 PM. As a result, I arrived, and it was closed. This happens very often, so please update your hours.

29/10/2025: No, but actually you're never open, is that possible?

26/07/2026: Beautiful location, pleasant terrace. Decent service. The breakfast package is very reasonably priced for Aix and generous.

26/07/2026: Excellent service during the World Cup. Welcoming and smiling waiters.

31/07/2026: We just had scoops of ice cream, and all the flavors were absolutely delicious!! (It's ice cream from Provence, made by a master ice cream maker), and the owner even brought us a glass of water on the terrace, which was really nice. We thoroughly enjoyed it! Come and try their ice cream!!!

07/07/2026: Authentic Provençal bar and restaurant. This is exactly what you expect from a place like this: simplicity and efficiency. A warm welcome and a charmingly old-fashioned French atmosphere. Thank you.

20/07/2026: Two Happy Meals, a 10-minute wait at the kiosk, no one there, we moved forward and waited another 30 minutes, so 40 minutes in total for two Happy Meals. The waitress apologized, but still, and no gesture of goodwill.

19/07/2026: Unused liquids are blocked, and there's a garbage smell at the outlet.