Les meilleurs restaurantsde cuisine française

02/07/2026: My husband booked a spa package for us at Château Grand Barrail in Saint-Émilion as a surprise after I’d recently been unwell and hospitalised during our holiday in France. We were really looking forward to a relaxing afternoon, but unfortunately our experience was so upsetting that we left before our treatments. After arriving, we were shown to the spa and invited to use the facilities while waiting for our massages. While I was alone in the ladies’ changing room, two male private security guards walked in without any warning. Just moments earlier I had been completely undressed. They did not introduce themselves, explain why they were there or apologise, and they were not accompanied by a female member of staff. I was shocked, embarrassed and felt my privacy had been completely disregarded. I fully appreciate that security staff have an important role, but that should not extend to entering a ladies-only changing room without warning while female guests are undressing. At the same time, my husband experienced an equally unacceptable situation. He had locked all of his clothes, wallet and personal belongings in the locker provided, expecting them to be safe and secure. When he returned to retrieve his sunglasses, he discovered that the locker door had been removed completely, leaving all of his belongings exposed and accessible to anyone. We then realised maintenance staff were replacing locker doors while guests were actively using the changing rooms. When my husband questioned the workers, they were dismissive, simply saying they were “doing their job.” We then raised the matter with the spa staff, who appeared equally unconcerned, explaining that maintenance staff were simply changing the locker doors. This completely misses the point. Guests should never be allocated lockers that are about to be dismantled, nor should the door be removed from an occupied locker without warning. It was an obvious security risk and entirely avoidable. Following these two incidents, we no longer felt comfortable remaining at the spa and made the difficult decision to leave before our massages. We then spoke to the front-of-house manager, Rodrigo (if I have his name correct). While he apologised regarding my husband’s locker, he immediately dismissed my concerns about the two male security guards entering the ladies’ changing room while I was alone. His response was that the security staff “could go anywhere they like.” At no point did he acknowledge the impact this had on my privacy, apologise for that aspect of the incident, or suggest that the hotel’s procedures would be reviewed to prevent it happening again. Equally disappointing, despite the distress caused and the fact that we left without receiving the spa treatments we had booked, no goodwill gesture or attempt was made to resolve the situation. This response from management was particularly concerning and left us feeling that guest welfare was not being taken seriously. For a luxury château and spa in Saint-Émilion, I would expect guest privacy, dignity and the security of personal belongings to be treated as fundamental priorities, and for all guests to be treated with the same respect and courtesy at all times. Sadly, our experience suggested otherwise. Given both the incidents we experienced and the dismissive response from management, I would strongly caution others against staying here if this is the standard of care and accountability you can expect. If you value your privacy in a ladies-only changing room or expect your belongings to remain secure after locking them away, I would strongly recommend considering alternative spa facilities in Saint-Émilion.

15/05/2026: Beautiful place to have lunch, the food was really good.

18/03/2026: The staff is drunk. Unable to use the credit card machine. Long wait. Terrace on a roundabout.

15/03/2026: The food is really good, the portions are generous. The menu is quite extensive, you're sure to find something you like.

02/07/2026: The service was quick and very efficient, especially if you tell the server you're in a hurry to be served, and if you do, the food is excellent.

01/07/2026: This is pizza for losers; the pizza served was frankly awful, industrial dough, very sparse toppings... nothing artisanal about it, of course... all for 15 euros a pizza, thanks! Unfriendly staff, no way I'll be back. There are plenty of good places elsewhere.

31/10/2025: Attention, this is an exceptional restaurant! A three-course meal (starter, main, and dessert) for €18, all homemade and of high quality. Some of the varied dishes are original, reflecting the chef's diverse and talented experience around the world. Keep it up!

26/09/2025: I will only be able to appreciate this place once I have tried it..... Please update your opening days and hours, at least on the internet because Thursday evening we found the doors closed, which is a shame.

25/02/2026: The room was simple yet functional, with a separate toilet and was very clean. The staff were welcoming, and the restaurant was excellent and offered generous portions. We had a very pleasant stay and the value for money was excellent.

14/07/2026: The food is good, but the portions are really insufficient for the price. The service is very slow with little attention paid to the customer, including forgetting to bring cutlery. The welcome was mediocre, giving the impression that we were bothering them. They were not very transparent about the origin of the drinks. The setting is very pleasant.

13/07/2026: The owner of the place is about as pleasant as a New York mobster in a Scorsese film… That's saying something!

04/03/2026: A very warm welcome. The different types of bread are very good. The Cornuelles are also excellent.

27/02/2026: A very kind and smiling lady, it was very pleasant to be greeted with a smile.

08/08/2026: Real tomatoes, excellent mozzarella, a fresh and well-washed salad, good seasoning, and a very pleasant local white wine by the glass. Very good!

08/08/2026: A stop made by chance and a very pleasant surprise, far from the tourist traps. Local products that taste great. A surprisingly varied menu. Well done.

21/11/2025: Tourist trap! They charged us €5 for a cappuccino that tasted more like milk than anything else. The woman who served us was rude.

20/10/2025: Great welcome for parcel drop-offs. Friendly and helpful. I'd gladly stop for lunch.

14/07/2026: Always a warm welcome with a smile, delicious meals, a very good place to eat.

20/06/2026: If I could give the service a zero I would.. because we are English he treated us like the enemy. Judgemental man he said he only speaks French. He didn’t give us a chance to speak in French. He jump to conclusions instantly. He shouldn’t work in hospitality. Sad way to live life with that attitude

16/04/2026: Very good café, tobacconist, newspapers, scratch cards, very friendly

18/02/2026: I do not recommend this place; the owner is very unpleasant and impatient, and I felt like I was bothering her. A place to avoid.

15/02/2026: Poor reception from security guards and contradictory information between each holiday period

14/02/2026: A very bad experience at this nightclub. The atmosphere was completely lacking: the clientele seemed to be made up almost entirely of 16-year-olds, which made the evening quite strange and unpleasant. The music was extremely repetitive, always the same tracks on a loop, with no real mixing from the DJ. It quickly felt like listening to a simple playlist rather than a night out at a club. Between the immature atmosphere and the monotonous music, it was impossible to have a good time. I do not recommend it.

26/11/2025: A big thank you to the team and especially to Soumaya, who is always attentive, smiling, and offers great advice. Excellent restaurant.

23/11/2025: Terrible service and atmosphere. Especially the youngest employee; she's cold, haughty, glued to her phone. Only helpful to men! It was much better with the previous owners. It might be "good," but without service, it's pointless. An address I'm crossing off my list.