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Campanile de Genève
Ferney-Voltaire
30/06/2026: We cannot thank the team at Campanile Geneva enough for the exceptional kindness and care they showed us during a very difficult time.
We were staying at the hotel following a bad ski accident and major orthopaedic surgery on our journey back to the airport. Unfortunately, there was a mix-up with our booking through the insurance company, and when we arrived there was no room available. It was an incredibly stressful situation, but Axel and the entire team handled it with such compassion, professionalism, and genuine warmth.
They went far beyond what we could ever have expected, doing everything they could to help us and making us feel supported, cared for, and reassured throughout. Their empathy and willingness to go the extra mile transformed what was a very upsetting experience into one where we felt looked after.
Outstanding customer service is often talked about, but this team genuinely embodied it. Their kindness made a lasting impression on us, and we will always be grateful for the care they showed.
Management should be incredibly proud to have staff like Axel and the team representing the Campanile brand. They are a real credit to the hotel.
19/06/2026: I am very disappointed with my experience with this hotel.
Before my check-in date, I contacted the hotel because there were stairs and I had difficulty carrying my luggage. Since I was traveling with luggage, I explained the situation and asked if cancellation was possible. The hotel agreed to cancel the reservation and refund me.
However, after I booked another hotel based on their confirmation, the hotel suddenly changed their decision and refused to refund me. I did not stay at the hotel at all and never used the room.
The biggest issue is not only the money, but the fact that the hotel gave me a clear confirmation and then went back on their word. This caused me unnecessary stress during my trip.
I hope the hotel can improve their communication and respect the commitments they make to guests.
I would recommend other travelers to get everything confirmed carefully in writing before making any decisions based on the hotel’s promises.
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La Bergerie
Bonnieux
31/05/2026: We had an incredible stay at Capelongue and it was one of the highlights of our trip to Provence.
The property is beautiful, with stunning views, a peaceful atmosphere, and excellent dining. The entire team was warm and welcoming, making us feel at home from the moment we arrived.
A special thank you to Hugo and Léa, who helped us organize a last-minute gender reveal during our stay. We had only just received the results before arriving and reached out on short notice. They went above and beyond to help us create a truly memorable moment, exceeding all of our expectations. Their kindness, enthusiasm, and attention to detail made the experience incredibly special for us and is something we will never forget.
Thank you to the entire Capelongue team for such a wonderful stay. We hope to return one day.
30/04/2026: This hotel offers a relaxed, luxurious escape with the enchanting feel of a small French village. The atmosphere is effortlessly elegant, with refined pools that are as beautiful as they are serene. Lush landscaping surrounds the property. The Michelin-star restaurant, La Bastide, was truly exceptional, delivering an unforgettable, flawless dining experience. Mornings were made even better with a lovely breakfast with views and the buffet dessert bar was always a delightful indulgence at lunch. The truffle pizza is a must. Every moment here felt charming, sophisticated, and wonderfully memorable.
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L'enduro
Le Touquet-Paris-Plage
19/01/2025: C’est un endroit sympathique oú on se sent bien
Il y a de nombreux chiens et tous se respectent
La cuisine est bonne et copieuse
Les huîtres chaudes sont excellentes mais aussi les burgers, Dernièrement, les ris de veaux sont croustillants.
Tous en sortent satisfaits et repus
19/01/2025: Les plats sont excellents,la gaufre en dessert moyen.seul bémol…il y avait un bouchon en plastique ds l irish coffee…
Le profiterole est excellent !!personnel sympathique . 9€ les 2 œufs mayonnaise et 14€ l œuf cocotte c est abusé !!par contre les prix des plats sont corrects
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Auberge De L Artoire
Les Essarts-Le-Roi, 45-60€
25/01/2025: It was impossible to have a conversation at the table because the music was far too loud.
We ordered rare steak, but it arrived well-done.
The Bordelaise beef was actually just meat with an unidentifiable sauce, but it wasn't great.
Very, very disappointed and below our expectations.
Avoid it.
17/01/2025: Excellent service.
The endives with ham were delicious, and the French onion soup was a pure delight.
I will definitely come back for lunch.